FAQ

Pre Sale Questions

No, it doesn't support Nintendo Switch.
No, the USB-C port of your host (laptop/tablet/phone) is required to support data, charging, and video function (i.e. DP Alt Mode).
According to Microsoft, USB 3.0 will affect 2.4GHz WiFi. It is suggested that you set your WiFi frequency to 5GHz and place a USB 3.0 device (modem, external hard disk, printer) and cable as far away as possible from the router with the Wi-Fi access point.
When the hub is fully loaded, it may reach a surface temperature of around 149°F, and this is normal for a multi-port USB-C hub.

Technical Questions

That's because 4K@60Hz is only available for laptops with DisplayPort 1.4 and 8K enabled. The following are incomplete supported devices that can output 4K 60Hz when using a multi-port docking station: iPad Pro 11-inch, iPad Pro 12.9-inch (3rd generation and later), MacBook Pro (16-inch, 2019), MacBook Pro (15-inch, 2017 and later), MacBook Pro (13-inch, four Thunderbolt 3 ports, 2020), MacBook Air (2020), iMac (Retina 5K, 27-inch, 2017 and later), iMac (Retina 4K, 21.5-inch, 2017 and later), and iMac Pro (2017 and later).
Yes, it can. But please notes that only 1 HDD/SSD can be connected at one time.
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